Velo New Gear offers several delivery and pick-up options with the aim of finding the best option for each of its customers.

When shopping through our Online Store, these options will be offered to you.

Pick-up : Candiac ou St-Basile-Le-Grand

NOTE $$: A reduction on the purchase price of your bike will automatically apply when making this selection. This option is the most economical.$$

You can pick up your bike or parts at two locations on the South Shore: Candiac (J5R 6K8) or St-Basile-Le-Grand (J3N 1V3).

By choosing pickup during your purchase, Vélo New Gear will contact you within 24 hours of placing your order to make an appointment.

Payment for your purchases will be made through the Boutique. Handling charges may apply. However, if you wish to pay upon receipt, your order must be made by contacting us under the Contact tab. 

that pickup does not take place at one of our affiliate stores. In order to counter purchases made fraudulently, the presentation of an identity card of the buyer as well as the credit card with which you made the purchase will be required.

Pick-up à Montréal :

NOTE $$: A reduction on the purchase price of your bike will automatically apply when making this selection. This option is more economical than home delivery.$$$

We offer delivery in Montreal several times a week. Dates, times and locations (Near South Shore Bridge) are determined by Vélo New Gear.

By choosing Pickup in Montreal during your purchase, Vélo New Gear will contact you within 24 hours of placing your order to make an appointment. So you can choose the time and place with us that best suits both parties. Note that pickup does not take place at one of our affiliate stores. In order to counter purchases made fraudulently, the presentation of an identity card of the buyer as well as the credit card with which you made the purchase will be required.

Payment for your purchases will be made through the Boutique. Handling charges will apply.

Shipping :

Velo New Gear offers delivery of your purchases across Quebec and Ontario at competitive prices.

By choosing Courier delivery, Vélo New Gear will ship your purchases 2-5 days after your order is placed. A confirmation email and a tracking number will be sent to you.

Payment for your purchases will be made by credit card at the time of your purchase. A signature will be required upon delivery. No package will be left at your door without signature / proof of identity.

Pick-up : La Shop Urbaine ($$$)

It is currently possible to pick up your bike at our affiliated store La Shop Urbaine in Montreal

By choosing La Shop Urbaine Pickup, your bike will be assembled by a La Shop Urbain technician. A representative of La Shop Urbain will contact you to set up an appointment for the pickup.

A delay of 7-10 days will be expected.

An assembly fee of $ 70 + tx will be required during pickup

In order to counter purchases made fraudulently, you will be required to present a buyer’s identity card as well as the credit card with which you made the purchase.