Vélo New Gear offers a 3 parts warranty on its bikes
  1. Frame and fork: Our frames are guaranteed against manufacturing / material defects for a period of 1 year from the date of purchase from the original owner. Proof of identification will be required during the claim.


  1. Components of your bike: All components are guaranteed against defects in materials and / or manufacturing for a period of one (1) month from the date of purchase.


  1. Limited warranty terms: This limited warranty applies only to the original owner of the bicycle and is not transferable to the following owners. Proof of purchase will be required upon claim. The warranty is void if the bicycle is subjected to abuse, neglect, improper maintenance, modification, accident or any other abnormal, excessive or inappropriate use. The warranty does not apply to punctures, brake wear, aesthetic damage, to bikes which have been modified or whose parts are not original. The warranty on bikes is only valid for bikes assembled by Vélo New Gear. Only the warranty for frames and forks applies to bikes assembled by the owner.